Frequently
Asked Questions

We accept all major payment methods including UPI (GPay, PhonePe, Paytm), credit/debit cards, net banking, and Cash on Delivery (COD) for eligible pin codes across India. All online payments are secured via Shopify Payments.

Yes, COD is available for most pin codes across India. During checkout, if COD is available for your address it will appear as a payment option. Please note that prepaid orders get priority dispatch and are shipped within 24 hours.

Orders can be modified or cancelled within 2 hours of placement. After that, the order enters our fulfilment pipeline and cannot be changed. Contact us immediately via WhatsApp or email at support@nbdpowerlifting.com.

Check your spam/junk folder first. If nothing is there, it is possible the email address was entered incorrectly. Contact us on WhatsApp with your name and phone number and we will look up your order immediately.

Yes — follow us on Instagram and subscribe to our newsletter for exclusive deals. We also run seasonal offers and bundle discounts. Kits & Bundles are always at up to 50% OFF.

Prepaid orders are dispatched within 24 hours and typically delivered in 3–5 business days across India. Metro cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Pune) usually receive within 2–3 days. Remote areas may take up to 7 business days.

Free shipping on all prepaid orders across India — no minimum order value. COD orders may have a small handling fee depending on the order value and location.

Once dispatched, you will receive an SMS and email with your tracking number and courier partner details. You can track directly on the courier's website. If you haven't received tracking details within 48 hours of ordering, contact us on WhatsApp.

Currently we ship only within India. International shipping is on our roadmap — follow our Instagram for announcements. If you are an overseas lifter of Indian origin, reach out to us directly and we will try to accommodate.

Check with your building security, neighbours, or mailroom first. If still missing, contact us within 48 hours of the delivery date on WhatsApp with your order number and we will raise a dispute with the courier immediately.

We accept returns within 7 days of delivery for unused, unwashed products in original packaging. Items showing signs of use, chalk, or sweat will not be accepted. Please read our full Refund Policy before initiating a return.

Contact us via WhatsApp or email at support@nbdpowerlifting.com with your order number and reason for return. Our team will guide you through the process and arrange reverse pickup where eligible.

Once the returned item is received and inspected (typically 3–5 business days), refunds are processed within 5–7 business days to your original payment method. UPI/bank refunds are usually faster than card refunds.

We are very sorry for this. Please contact us within 48 hours of delivery with photos of the product and packaging on WhatsApp. We will send a replacement at no cost with priority dispatch. This is our quality guarantee.

Measure your waist at the belly button in centimetres. Our Size Guide maps your measurement to the correct belt size. For lever belts, a snug fit at the mid-point of the lever mechanism is ideal. If you are between sizes, size up for comfort during heavy lifts.

• 10mm Belt — More flexible, faster break-in period. Better for Olympic weightlifting movements, crossfit, and lifters who prefer mobility. Also great for intermediate lifters transitioning to belts.
• 13mm Belt — Maximum rigidity and support. The powerlifter's choice for squat, bench, and deadlift. Used in competition-approved powerlifting meets. Slightly longer break-in period.

Yes. Our 13mm Dual Pro Lever Belt meets competition-approved equipment specifications for width (10cm max), thickness, and material. Always verify current competition-approved equipment lists before your meet as specifications can change.

• 5mm — Suitable for general gym lifting, crossfit, and moderate squatting. More flexible and comfortable for longer sessions.
• 7mm — Powerlifting standard. More compression and rebound at the bottom of a squat. Competition approved for powerlifting meets.

Our competition-approved wrist wraps are medium-stiff — suitable for both pressing movements and Olympic lifts. They provide enough rigidity to stabilise the wrist during heavy bench press while remaining flexible enough for overhead work.

Leather belts require a break-in period of 4–6 training sessions. Start by using it on lighter working sets. You can accelerate the process by bending the belt by hand across its width. Avoid soaking it in water — instead, apply a small amount of leather conditioner after the break-in period to maintain flexibility.

• Leather Belt — Wipe with a damp cloth after use. Never machine wash. Apply leather conditioner every 2–3 months.
• Knee Sleeves & Wrist Wraps — Hand wash in cold water with mild soap. Air dry flat — do not tumble dry or wring out.
• Lifting Straps — Rinse under cold water after use. Air dry. Machine wash on a gentle cycle if heavily soiled.

The belt should be tight enough that you cannot fit more than two fingers between the belt and your body at rest. During a max effort lift, brace hard into the belt — you should feel resistance from the belt on all sides. If you can breathe normally without bracing, it is too loose.

Yes — this is normal for a new lever belt. The lever will loosen slightly after regular use. If the lever is difficult to engage, you can adjust the lever plate position: open the back plate screws, slide the plate to a looser hole, and retighten. The lever is designed to be adjusted to your exact waist measurement.

NBD Powerlifting is an India-based strength gear brand built specifically for Indian powerlifters and serious gym athletes. We ship pan-India from our warehouse with 24-hour dispatch on all prepaid orders.

Every product in our lineup is tested by competitive powerlifters before launch. Our belts meet competition-approved specifications for width and thickness. We source premium leather and neoprene and work directly with manufacturing partners to maintain consistent quality control.

The fastest way to reach us is via WhatsApp — we typically respond within 1–2 hours during business hours (10am–7pm IST, Mon–Sat). You can also email us at support@nbdpowerlifting.com or use our Contact Page.

We are currently online-only. This lets us keep prices competitive and ship directly to your door within 24 hours. We are exploring partnerships with gyms and coaching facilities across India — stay tuned on Instagram.